IVR Secure Flow

Hello All

How can i pass a variable created in a inbound script into a secure ivr flow. I need to build a secure flow where the agent will write the amount in script and should be passed to IVR in order to proccess via payment API in IVR.

Thanks

The invoke secure flow action has a Flow Data Field that you can use to send information to the secure flow. You can send a hardcoded string or a variable. See the Invoke Secure Flow section here:

Hello Melissa

Thanks for your response but this action is just to invoke a secure flow created in architect but not to add a new variable from script to the flow.

Regards

This is how you send a variable to the secure flow. If the agent typed "12.34" in the input box then clicked the button, the secure flow would be invoked with a value of "12.34". In the secure flow use the Flow.InvocationData variable to access the "12.34" value.

Thanks Melissa.

Now working, thanks for your help.

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