|
About the Triggers category
|
|
0
|
1086
|
May 24, 2023
|
|
Trigger not running
|
|
1
|
62
|
May 7, 2024
|
|
Trigger when user accept interaction
|
|
6
|
226
|
April 26, 2024
|
|
Prohibit a communicate call during queue interaction
|
|
1
|
111
|
April 25, 2024
|
|
Fetch Interaction Details from Workflow
|
|
2
|
156
|
April 17, 2024
|
|
Assistance Needed with customer.end Trigger Event Configuration
|
|
4
|
298
|
April 8, 2024
|
|
Press 0 to transfer call at anytime in call flow
|
|
3
|
328
|
April 17, 2024
|
|
Voicemail End Trigger
|
|
5
|
349
|
April 13, 2024
|
|
Trigger with user.start
|
|
1
|
331
|
April 5, 2024
|
|
Changing Language on manual outbound interaction? (non-campaign)
|
|
2
|
424
|
March 19, 2024
|
|
How to get conversation start date/time from a trigger or workflow?
|
|
2
|
460
|
March 18, 2024
|
|
Trigger doesnt fire workflow and or conversationId is not found
|
|
5
|
606
|
March 10, 2024
|
|
Triggers UI now includes all configuration options!
|
|
2
|
639
|
February 29, 2024
|
|
ConversationId not populated
|
|
3
|
552
|
February 23, 2024
|
|
Help with attaching conversation Data using v2.detail.events.conversation.{id}.acd.start trigger
|
|
4
|
647
|
February 11, 2024
|
|
Trying to understand limits on Triggers and Workflows
|
|
3
|
755
|
February 9, 2024
|
|
What happens if a Trigger doesn't work
|
|
3
|
682
|
February 8, 2024
|
|
Create trigger for speech analytics
|
|
2
|
533
|
February 8, 2024
|
|
Help with setting trigger for v2.detail.events.conversation.{id}.attributes
|
|
2
|
557
|
February 7, 2024
|
|
Clarification on CustomerEndEvent
|
|
2
|
623
|
February 2, 2024
|
|
Trigger: ACW Event specific WrapUP Code
|
|
5
|
817
|
January 14, 2024
|
|
Getting an User-Unhandled exception
|
|
1
|
575
|
January 11, 2024
|
|
Trigger on user.{id}.activity retrieve data on Wrokflow
|
|
4
|
785
|
January 11, 2024
|
|
Notification on schedule group change
|
|
2
|
645
|
December 28, 2023
|
|
Capturing Survey Events?
|
|
2
|
665
|
December 15, 2023
|
|
Attribute Trigger
|
|
1
|
726
|
December 3, 2023
|
|
Trigger for abandoned calls
|
|
5
|
1255
|
November 23, 2023
|
|
Get current queue by conversation ID?
|
|
1
|
803
|
November 16, 2023
|
|
Need to fetch Agent Id from trigger event
|
|
6
|
881
|
November 11, 2023
|
|
JSON in Workflow
|
|
6
|
962
|
November 9, 2023
|